Hiring The Best: Is It Luck, Intuition OR Something Else?

• “He’s got a bad attitude."
• "She doesn’t follow up; she blames others."

• "He doesn't get along with people."
• "He’s disorganized & misses deadlines."
  

• "She doesn’t follow directions."
• "He can’t handle the stress."

1.    Action Oriented - Performs work with energy and drive; takes quick, decisive action when an opportunity presents itself.
2.    Adaptable to Change – The ability and desire to manage and respond to constant change, and is a positive advocate and facilitator for change.
3.    Conflict Resolution – Successfully mediates conflict between individuals and groups; can hammer out tough agreements and settle disputes equitably; can find common ground and obtain cooperation with minimum noise.
4.    Creating Processes – Is capable of designing and following practices, processes, and procedures necessary to get things done.
5.    Customer Focus – A commitment to meeting the expectations and requirements of internal and external stakeholders and values the importance of providing high-quality customer service.      
6.    Directing Others - Establishes clear directions; sets goals and assigns responsibilities that bring out the best work from people; establishes a good work plan, and distributes the workload appropriately.               
7.    Focused on Results - Pursues goals with energy, drive, and a need to finish; does not give up, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
8.    Initiative – Initiates tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities with minimal supervision.

9.    Learning and Development - Is personally committed to and takes action toward learning and implementing new ideas, methods and technologies. Recognizes the need to change personal, professional, interpersonal, and managerial behavior and actively seeks feedback.

10.   Learning on the Fly - Learns quickly when facing new problems; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks.
11.    Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he or she disagrees.
12.    Managing Vision and Purpose  - Ability to communicate a compelling and inspiring vision or sense of core purpose; can inspire and motivate entire units or organizations.
13.    Motivating Others - Creates a climate in which people want to do their best; can assess each person’s strengths and use them to get the best out of him or her; promotes confidence and optimistic attitudes; is someone people like working for and with.
14.    Organizing – The ability to arrange materials, information or files in a useful and practical manner.
15.    Perceptive Networking - Knowledgeable about how organizations work; gets things done through formal and informal channels; effectively maneuvers through complex political situations.
16.    ***Personal Accountability - The capacity to take responsibility for one’s own actions, conduct, obligations and decisions without excuses.
17.    Planning - The capacity to determine how long it will take to complete a project and to then efficiently break it down further into specific work time frames and priorities.

18.    Presentation Skills - Is effective in a variety of formal and informal presentation settings; is cognizant of audience response and is able to adapt content and style accordingly.
19.    Relationship Skills - Communicates effectively and establishes trust with people at all levels and with different personality styles; exudes charm that puts others at ease and disarms hostility.
20.    Team Player – Is an effective collaborator and helps build morale and cohesiveness within the team; works harmoniously with others to get a job done.
21.    Technical Learning - Quickly learns and integrates new technical skills and knowledge; seeks out avenues to enhance technical knowledge.
22.    Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; thinks well on his or her feet.
23.    ***Time Management - Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.
24.    Training Others - Committed to workplace learning by helping others expand and grow their potential and expertise.
25.    Understanding & Helping Others – The ability to appreciate and understand others needs interests and feelings. Demonstrates genuine care and concern by being available to help or listen.
26.    Written Communication - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that instigate appropriate actions.